By Paul d'Anjou, Twitch growth expert
What to Do When You Get Raided on Twitch: The No-Panic Playbook for Beginners
By Paul d'Anjou, Twitch growth expert June 1, 2026
TLDR
- Incoming raid and outbound raid are two different features. This guide covers receiving only.
- The first 30 seconds after the raid arrives matter more than the rest of your stream for converting a raider.
- Shoutback (return raid) isn't automatic. The tier + freshness framework tells you when to do it and when to skip.
You got raided on Twitch: what to do in the first 30 seconds
You suddenly see "X viewers from [Name] are joining the raid" pop into your Twitch bar. Your heart spikes, your chat lights up, and your brain blanks out. The reflex to lock in right now: don't change what you were doing, greet the raider, and keep playing or keep talking. That's it.
The classic beginner trap is freezing, killing the music, abandoning your current game, and launching into a thank-you monologue. That's exactly what makes raiders bounce. They came to see a stream running, not an improvised ceremony in their honor.
This guide gives you the full framework: the difference between incoming and outbound raids (most search results talk about outbound, which is why you couldn't find the answer), the minute-by-minute sequence of the first 30 seconds, 3 copy-paste scripts by raid size, the tier-based shoutback decision tree, the 4 hate-raid toggles to set once and forget, the actual reality of raider retention, and the 5 mistakes that get you blacklisted.
Incoming raid vs outbound raid: not the same thing
Quick disambiguation first, because the confusion is everywhere.
An outbound raid is you sending your viewers to another streamer's channel at the end of your stream, via the /raid name command. You're the sender. If that's your topic, the full guide is in Should You Raid on Twitch as a Beginner.
An incoming raid is the opposite: another streamer sends their viewers to you at the end of theirs. You're the receiver. That's what this article is about.
Why this confusion is everywhere: most Google results for "Twitch raid" cover the outbound mechanics or generic definitions. None give a receiving protocol. If you felt lost searching for "what to do when you get raided," that's not on you, that's the SERP being miscalibrated for the actual question beginners ask.
The first 30 seconds of an incoming raid, beat by beat
Here's the sequence to memorize. You don't need to improvise, you follow these five beats in order.
Seconds 0 to 5: don't freeze, look at the camera and smile
You see the raid notification arrive. First reflex: don't cut your sentence short. Finish what you were saying for one more second, then turn toward the camera and smile. Going silent abruptly is the worst possible signal for a new viewer landing on your channel.
Seconds 5 to 15: name the raider out loud and in chat
Read the raider's username out loud, even if it's unpronounceable. Type "Welcome [Name]!" in your chat (or have your mod do it). The vocal-plus-written combo signals to the raider that you saw them and their viewers are recognized.
Seconds 15 to 30: explain in one sentence what you're doing right now
One sentence, no more. "We're finishing this Valorant match, settle in." Or "I'm walking through my OBS overlay setup, welcome aboard." The raider who lands needs to know where they are within 10 seconds, otherwise they close the tab.
Don't change what you were doing. That's mistake number 1
You were on a tense ranked Valorant match? Keep going. You were explaining an OBS setup? Keep going. The raider came to see what you offer, not a "raid special" version of yourself. Abruptly switching content sends the opposite signal of what you want: you look thrown off, and the raider senses that their presence is disrupting you.
Don't stop the music, don't pause the game
Same logic. Continuity is what reassures. A channel that stops dead to "welcome" loses half the raiders in 15 seconds. A channel that keeps going normally with a welcome word slipped into the flow keeps the curious ones around.
3 copy-paste scripts by raid size
To save you from improvising under stress, here are three scripts proven on the ground. Pin them in your Creator Dashboard or keep them in an open notepad during your streams.
Small raid 5 to 15 viewers: warm tone, short
"Hey [Raider Name] crew, thanks for the raid! We're in the middle of [activity]. Make yourselves at home. If you have questions, drop them in chat."
Why it works: short, named, contextualized, and you invite participation without forcing it.
Medium raid 15 to 50 viewers: more framing, more welcome
"Big surprise, thanks [Name] for the raid! For those just landing, we're on [game/topic], and I'm at [specific moment]. [Name] is a [type of streamer, e.g. "FPS streamer who runs chill sessions"], go check their channel when you can. And you all, where are you tuning in from?"
Why it works: you acknowledge the raider AND you talk up their channel in front of their own viewers, which tightens the bond. The open question at the end starts a conversation instead of letting awkwardness fill the gap.
Large raid 50+ viewers: pace-setting and managing expectations
"Whoa, huge raid from [Name], thanks for that! Welcome everyone, we're on [activity]. I'll try to keep up with chat but bear with me, that's a lot of you at once. [Name], if you're still listening, big thanks, we'll raid you back soon. And the [Name] crew, if you want to stick around, this channel is mostly [niche / main game]."
Why it works: you manage expectations (you can't answer 100 people), you publicly thank, you describe what you offer in one word to help newcomers decide whether to stay.
Why these scripts work
Common rule across all three: topic, name, context, invitation. No "how sweet of you" speech, no fake modesty. You frame your stream, you name the raider, you let chat breathe. The first 30 seconds determine whether the raider feels their gesture was "worth it" or not.
Should you shoutback? The tier-based framework
Shoutback is raiding the streamer who raided you back, at the end of YOUR stream. It's not the same as a shoutout (which is just a visual card displayed in your chat without moving any viewers, covered in Should You Do Shoutouts on Twitch).
Shoutback isn't automatic. Here's the framework.
Tier 1, small raider under 10 viewers: yes near-systematically
If you can, you shoutback. That's the foundation of the small-streamer community: you receive 3 viewers, you send 5 back later, and the wheel turns. Over time, it's what earns you dozens of raids per month.
Tier 2, medium raider 10 to 50 viewers: yes if freshness under 30 days and shared niche
Check two things first. Is the raider still active (streamed in the last 30 days)? Do your game categories or content angles overlap? If yes to both, shoutback. If not, point your outbound raid at another creator more relevant to your audience.
Tier 3, large raider 50+ viewers: yes but vet their channel first
You don't send your audience just anywhere. If a large raider sent you 80 viewers but their content is borderline, heavy drinking, or way outside your universe, you don't want to send your regulars in. Watch 2 minutes of their latest VOD before deciding.
Tier 4, unknown or off-niche raider: no, shoutback to someone else
If the raid comes from an account you don't recognize and has nothing to do with your content, your shoutback honors the community more than the individual raider. Pick a team creator or a small streamer you follow instead.
Hate raids: 4 toggles to set once and forget
Hate raids (hostile raids with abusive messages or mass spam) still exist in 2026, but they're significantly down from the 2021-2022 peak, largely thanks to the tools Twitch has rolled out since. Research on the phenomenon was published in ACM CHI 2023 if you want to read the academic side. You can protect yourself in 5 minutes.
Restrict who can raid you
Creator Dashboard → Settings → Stream → Raids. Leave "Allow Raids" ON by default (otherwise you miss legitimate raids), and turn on the verified-account or subscriber restrictions depending on your risk level. The official procedure is documented by Twitch in How to Use Raids.
Chat verification: email-verified account and age minimum
Settings → Moderation → Chat Verification. Turn on "Email-verified account" and set a 7-day minimum account age. This filters out throwaway accounts created to spam without blocking real new viewers.
AutoMod at Medium level minimum
Creator Dashboard → Settings → Moderation → AutoMod. Medium level catches the vast majority of abusive messages without choking normal conversation. High level is useful for recurrently targeted channels but more restrictive.
Mod bot with a banned-word list
Install Nightbot or StreamElements, add a list of keywords to auto-ban. The bot types faster than you do under stress. The full guide is in Do You Need Moderators on Twitch.
Plan B if a hate raid is currently happening
Switch to Emote-Only Mode (viewers can only post Twitch emotes, which kills text spam), mass-report accounts via the Report button on each user, and enable slow mode if things spiral. Twitch maintains a detailed safety guide in Combating Targeted Attacks.
The real reality of raider retention
First thing to internalize for your mental health: the majority of raiders leave within the first minute, and that's strictly normal. You didn't do anything wrong. The raid is a social moment, not a loyalty promise. That's exactly what small streamers verbalize themselves in threads like r/Twitch "Just had a 15 viewer raid and panicked" or r/Twitch "How do you get over the Raid Anxiety?", which describe the same pattern.
A small fraction of raiders stays until end of stream. That's the realistic target: not everyone, just the slice that found genuine interest in what you do.
An even smaller fraction returns on another day. That's where the real 30-day gain from an incoming raid is decided. To benchmark, cross-reference How Long Before Your First Returning Viewers on Twitch.
How you maximize the returning viewers: you continue naturally what you were doing, you don't force a panic shoutout, and you give the curious raider time to decide whether they connect. The fact that the majority leaves within the first minute isn't a negative signal about you, it's just the social mechanic of raids. Read Nobody Watches My Twitch Stream if that data point triggers self-doubt.
5 mistakes NOT to make when you get raided
- Freezing or going silent for 5 seconds. Sudden silence makes raiders bounce. Keep talking, even roughly, while you process what's happening.
- Abruptly switching activity. "OK we're stopping the game, let's do something else to welcome you" is the number-one mistake. Keep doing what you were doing.
- 5-minute thank-you monologue. One sentence is enough. Raiders came to see a stream, not a ceremony.
- Forgetting to moderate chat. If suspicious raids pass through at the same time, your mod or your anti-hate-raid tooling must take over immediately.
- Forcing a quantified shoutback like "I'll raid back even bigger". It sounds transactional and burns the community gesture.
What if the raid lands at end of stream (less than 5 minutes left)
Three options depending on your energy and time.
Option A: extend 10 to 15 minutes if you can. A raid deserves a mini-dedicated stream, especially if it's a large raid or a recurring raider.
Option B: honestly announce the end, thank the raider, invite a follow for next time, and raid back before cutting. No shame in saying "we were about to close, but thanks, we'll raid you back soon."
Option C: raid back directly if you absolutely have to cut right now. Not the ideal retention scenario but better than ending dead on a raid without a word.
FAQ
What should I say when someone raids me on Twitch?
One or two sentences, no more. Read the raider's username out loud, type "Welcome [Name]!" in chat, and explain in one sentence what you're doing right now. The raider just wants to see that their gesture landed and that their viewers feel welcome at your place. No five-minute thank-you monologue needed.
Should I always shoutback after a Twitch raid?
No, not automatically. Shoutback depends on the raider's tier: yes nearly every time for a small raider under 10 viewers, yes for a medium 10-50 viewer raider if you share the niche, yes with channel-vetting for a large 50+ raider, no for an unknown off-niche raider. A relevant shoutback beats a reflex shoutback.
How do I deal with Twitch raid anxiety?
Prepare three things once and forget them. A "Welcome" scene with raider-friendly visuals in OBS, three scripts pinned in your Creator Dashboard for two-second copy-paste, and the first-30-seconds sequence rehearsed three times out loud before stream. And accept the math: most raiders leave within the first minute, that's normal, and you didn't fail.
How do I protect myself from hate raids on Twitch?
Four toggles to set once and forget: Restrict who can raid me (Creator Dashboard → Settings → Stream → Raids), Chat Verification with email-verified accounts and seven-day minimum age, AutoMod at Medium level minimum, and a mod bot like Nightbot or StreamElements with a banned-word list. Five minutes of setup, long-lasting protection.
Should I disable auto-accept raids on Twitch?
No, leave it on by default. The "Allow Raids" setting stays ON so you don't miss legitimate raids, which are the vast majority of raid traffic in 2026. Flip it to OFF only during an active hate raid, while you ride out the situation. Combine it with account restrictions (email verification + age) to filter upstream without cutting everything.
How many raid viewers actually stay on the channel?
Only a small handful, and that's normal. The majority leave within the first minute, a small fraction stays until end of stream, and a few rare ones return on another day. Don't judge your welcome on the immediate retention number. The real gain from a raid shows up in your 30-day returning viewers, not in the live counter during the first minute.
What if I get raided right before my Twitch stream ends?
Three options. Extend 10 to 15 minutes if you can, because a raid deserves a mini-dedicated stream. Or honestly announce the end and plan a follow plus a return raid for next time. Or raid back immediately if you really have to stop. What you should NOT do: hard-cut at the second the raid arrives, that burns the relationship with the raider.
What should I say when someone raids me on Twitch?
One or two sentences, no more. Read the raider's username out loud, type "Welcome [Name]!" in chat, and explain in one sentence what you're doing right now. The raider just wants to see that their gesture landed and that their viewers feel welcome at your place. No five-minute thank-you monologue needed.
Should I always shoutback after a Twitch raid?
No, not automatically. Shoutback depends on the raider's tier: yes nearly every time for a small raider under 10 viewers, yes for a medium 10-50 viewer raider if you share the niche, yes with channel-vetting for a large 50+ raider, no for an unknown off-niche raider. A relevant shoutback beats a reflex shoutback.
How do I deal with Twitch raid anxiety?
Prepare three things once and forget them. A "Welcome" scene with raider-friendly visuals in OBS, three scripts pinned in your Creator Dashboard for two-second copy-paste, and the first-30-seconds sequence rehearsed three times out loud before stream. And accept the math: most raiders leave within the first minute, that's normal, and you didn't fail.
How do I protect myself from hate raids on Twitch?
Four toggles to set once and forget: Restrict who can raid me (Creator Dashboard → Settings → Stream → Raids), Chat Verification with email-verified accounts and seven-day minimum age, AutoMod at Medium level minimum, and a mod bot like Nightbot or StreamElements with a banned-word list. Five minutes of setup, long-lasting protection.
Should I disable auto-accept raids on Twitch?
No, leave it on by default. The "Allow Raids" setting stays ON so you don't miss legitimate raids, which are the vast majority of raid traffic in 2026. Flip it to OFF only during an active hate raid, while you ride out the situation. Combine it with account restrictions (email verification + age) to filter upstream without cutting everything.
How many raid viewers actually stay on the channel?
Only a small handful, and that's normal. The majority leave within the first minute, a small fraction stays until end of stream, and a few rare ones return on another day. Don't judge your welcome on the immediate retention number. The real gain from a raid shows up in your 30-day returning viewers, not in the live counter during the first minute.
What if I get raided right before my Twitch stream ends?
Three options. Extend 10 to 15 minutes if you can, because a raid deserves a mini-dedicated stream. Or honestly announce the end and plan a follow plus a return raid for next time. Or raid back immediately if you really have to stop. What you should NOT do: hard-cut at the second the raid arrives, that burns the relationship with the raider.
To wrap up
Receiving a raid breaks down into 4 ingredients: the first-30-seconds sequence (don't freeze, name the raider, contextualize, keep doing what you were doing), the 3 copy-paste scripts by raid size, the tier-based shoutback decision tree, and the 4 hate-raid toggles set once and forget.
What makes the difference over 6 months isn't the polish of your welcome, it's continuity. Keep your stream as is, keep your normal vibe, let the curious ones decide to stay. Low retention in the first minute is the norm, not a failure signal.
And to give raiders a reason to come back to you off-stream, short-form formats like TikTok and Shorts are the natural re-entry point. Snowball, the app that turns your Twitch streams into TikTok, YouTube and Reels clips automatically, handles that pipeline so raiders cross paths with your content during the week between two lives.
